At Petifuls, we're committed to delivering your pet essentials quickly and safely. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time
- Standard Shipping: 7–15 business days
- Delivery times may vary depending on your location and local courier services.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
Order Tracking
Once your order has been shipped, you'll receive a confirmation email with a tracking number so you can monitor your package.
Delays
While we do our best to deliver orders on time, shipping delays may occur due to weather conditions, customs clearance, holidays, or carrier-related issues.
Incorrect Address
Please ensure your shipping address is accurate before placing your order. Petifuls is not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Damaged or Lost Packages
If your order arrives damaged or you believe it has been lost during transit, please contact us as soon as possible. We'll work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions about shipping or your order, please contact us:
Email: support@petifuls.com